accan.org.au · 2,085
The Australian Communications Consumer Action Network (ACCAN) is the peak body representing residential consumers, small businesses, and not-for-profit organizations in Australia in the communications sector. With a focus on advocating for the rights of consumers in the telecommunications industry, ACCAN works to ensure affordable, accessible, and high-quality communication services for all Australians. The organization provides helpful consumer guides on a range of topics including internet, mobile, and home phone services. Recently, ACCAN has released reports on topics such as ACMA enforcement, financial hardship standards, and the safe shutdown of 3G networks. In addition to their advocacy work, ACCAN offers a wealth of resources for consumers, including tip sheets, information on telco services during COVID-19, and portals for those experiencing disability or financial hardship. Through their research, policy positions, and media engagement, ACCAN aims to ensure that no Australian is left offline, with a particular focus on regional, rural, and remote communities.
